Introduction
Kooppai ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
1. Personal Information
- Phone Number: Used for account registration and authentication via SMS OTP
- Profile Information: Name, profile picture, and status updates you provide
- Contacts: Access to your device contacts (with your permission) to help you connect with friends
2. Camera and Media Permissions
Camera Access is used for:
- Taking photos and videos to share in chats
- Video calling functionality
- AR features and 3D content viewing
- Profile picture updates
Media Storage is used for:
- Saving and sharing photos, videos, and documents
- Accessing media from your device gallery
- Downloading received media files
3. Location Information
Location Data is used for:
- Finding nearby sellers and businesses
- Location sharing in chats (when you choose to share)
- Map features and location-based services
4. Communication Data
- Messages: Text messages, voice messages, photos, videos, and documents you send
- Call Data: Video and audio call logs, duration, and participants
- Business Interactions: Catalog views, product inquiries, and business communications
5. Device Information
- Device Identifiers: Device model, operating system version, unique device identifiers
- Network Information: IP address, mobile network information
- App Usage: Features used, app performance data, crash reports
How We Use Your Information
Primary Uses
- Account Management: Create and manage your account, authenticate your identity
- Communication: Enable messaging, voice calls, and video calls
- Social Features: Connect you with contacts, share content, manage groups
- Business Features: Browse catalogs, contact sellers, manage business profiles
- Service Improvement: Analyze usage patterns, fix bugs, improve performance
- Security: Detect and prevent fraud, abuse, and security threats
Camera Permission Specific Uses
- Video Calling: Real-time video communication with other users
- Photo/Video Sharing: Capture and share moments in chats
- AR Features: View 3D models and AR content
- Profile Customization: Update profile pictures and avatars
- Document Scanning: Scan and share documents
Data Sharing and Disclosure
We Share Your Information With:
- Other Users: Profile information, messages, and content you choose to share
- Service Providers: Cloud hosting, analytics, and infrastructure providers
- Legal Requirements: When required by law or to protect rights and safety
We DO NOT:
- ❌ Sell your personal information to third parties
- ❌ Share your messages with advertisers
- ❌ Use your camera without your explicit permission
- ❌ Access your media files without your consent
Your Rights and Choices
You Can:
- Access Your Data: Request a copy of your personal information
- Delete Your Account: Permanently delete your account and associated data
- Manage Permissions: Control camera, contacts, location, and storage access
- Opt-Out: Disable specific features or notifications
- Update Information: Modify your profile and settings anytime
Permission Controls
- Camera: Can be revoked anytime in device settings
- Contacts: Can be disabled without affecting core messaging
- Location: Can be set to "only while using" or disabled
- Storage: Required for media sharing but can be managed
Data Security
We implement industry-standard security measures:
- Encryption: End-to-end encryption for messages and calls
- Secure Storage: Encrypted data storage on secure servers
- Authentication: Multi-factor authentication via SMS OTP
- Access Controls: Strict access controls for our systems
- Regular Audits: Security audits and vulnerability assessments
Data Retention
- Active Accounts: Data retained while account is active
- Deleted Accounts: Data deleted within 30 days of account deletion
- Legal Requirements: Some data may be retained longer if required by law
- Backup Systems: Backups deleted within 90 days
Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Permissions Summary
Required Permissions:
| Permission |
Purpose |
Can Decline? |
| Internet |
Core messaging and calls |
❌ No |
| Phone Number |
Account authentication |
❌ No |
| Notifications |
Receive messages and calls |
⚠️ Not recommended |
Optional Permissions:
| Permission |
Purpose |
Can Decline? |
| Camera |
Photos, videos, video calls |
✅ Yes |
| Contacts |
Find friends on Kooppai |
✅ Yes |
| Location |
Nearby sellers, location sharing |
✅ Yes |
| Storage |
Save and share media |
✅ Yes |
| Microphone |
Voice messages, calls |
⚠️ Limits features |
Compliance
This app complies with:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- Google Play Store policies
- Firebase terms of service
Your Consent
By using Kooppai, you consent to this privacy policy and our data practices. You can withdraw consent by:
- Revoking specific permissions in device settings
- Disabling features in app settings
- Deleting your account